Shipping policy
SHIPPING POLICY
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Processing time is 2-4 Business Days, plus and additional 2-4 Business days for shipping depending on how far your address is from our facility located in Sacramento, Ca. Standard Shipping is 2-5 Business Days. Please note that shipping time is different than processing time. Our processing time is currently 2-4 business days. If you need an item delivered by a certain day please text, call or email us immediately. Phone: (916) 826-1983 Email: josh@hwyfifty.com
Express (1-3 Business Days): Cost varies per zip code.
International Shipping:
International Standard (2-4 weeks): Cost varies per country.
International Express -2 weeks cost varies per country.
Local Delivery:
Local Delivery (1-4 Days): Free
Local Delivery (1-2 Days): $20
Free Local Pickup
2. PROCESSING TIME
Orders are processed within 2-5 business days, excluding Saturdays, Sundays and all major public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer. Please note that processing times are not the same as shipping times. Please plan purchase accordingly. If you need an item sooner please text us at 916-836-1983 and request your item to be rush processed. Please note that we charge a $10 rush fee, per tee.
3. CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS
Returns will be accepted within 10 days from the original purchase date. Items must be returned unused and in original condition. Items on sale are not be eligible for returns. All refunds for returns are paid in store credit only.
5. DELAYED SHIPMENT AND PROCESSING
In the case of delayed shipments due to carrier issues, Park Hop Tees is not responsible for lost packages. Once we deliver your item to the carrier (USPS, UPS, FEDEX) we are no longer responsible for what happens to your package.
In the case of delayed processing contact us at josh@parkhoptees.com. Our current processing time is 2-6 business days. we are closed on Saturdays and Sundays and all major holidays. if your order is not processed within 2-6 business days contact us immediately.
6. LOST/DAMAGED PACKAGES BY CARRIER
Hwy Fifty Print Co. LLC is not liable for lost or damaged packages - especially if tracking shows your items were delivered. If your package shows delivered but was lost we are not responsible for lost by carrier packages or missing deliveries. If your product has arrived damaged, reach out to us so that we may assist you in filling a claim with the shipping provider - however If you selected free shipping your shipment is not eligible for filing a claim. You must pay for priority shipping in order for your order to be insured by the carrier.
7. SHIPPING RESTRICTIONS
- Orders cannot be shipped to P.O. boxes. most carries including UPS do not deliver to PO Boxes.
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
8. CONTACT
For questions about this shipping policy, contact: Josh Bueno
Phone: (916) 836-1983
Email: josh@hwyfifty.com